What is it?
A systematic method used to perform qualitative research aimed at understanding cultures, groups, and organizations.
Why is it important?
Ethnography has evolved, spanning across several anthropology specialties, and ethnographers have joined forces with communication science and market research practitioners. The discipline has moved away from rigorous academia toward a more pragmatic and fast-paced approach. Some large corporations use ethnographers for market research, but the potential of ethnography is still largely overlooked[Ladner 2012].